Know How Your Account Data Moves
This Privacy Policy covers data we receive when you create an account, confirm your phone number, sign in, contact support, or use a wallet route. We may record account identifiers, device and connection details, transaction references, and messages needed to answer your request. DANA, OVO, GoPay,
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QRIS, bank transfer, and virtual account records can help us match a payment to the correct account and investigate a status question. We use access controls around these records and retain them only for the operational, legal, and dispute-handling period that applies. Access depends on local
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law, and where local law permits, you can ask what data we hold, request a correction, or ask about deletion limits. Our support team can explain the available route without asking you to send a password or one-time code.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.